sg@cleaningarts.com
033- 40191400

DEPARTMENTS

Human Resources

hr

CCASPL’s Human Resources department is designed to provide quality services and support in employment, safety training and employee relations. Its mission is to perform beyond the expectations of our employees, enabling them to better serve our clients. Human Resources take an active leadership role within the organization by supporting CCASPL’s Quality Policy, ensuring our employees are recognized as our most valuable resource. The department acts as a catalyst – enabling employees to contribute at peak performance levels to the success of the business.

Training

training

The dedicated training dept conducts in-house training as well as on site training of the operatives. It is responsible to do the site survey prior to proposal submission. It also handles the monthly requisition for materials, creation of SOPs, check lists. It has the overall responsibility for the manpower’s performance. It does the recruitment of site level supervisors and development along with skill building of cleaning technician to promote them for future supervisor. The four – level training of the operatives is supplemented by job specific supervisor’s training Training reports are available with the Customer Care dept. and are provided to clients on request. Also responsible for planning and execution of special services eg: Carpet Care, Marble Restoration, Pest Control.

Manpower Management

manpower-management

The MPM dept. does the sourcing of the field force all across India. They use the MANFIT process to finally deploy a person at the site. It plans manpower allocation for the sites and anticipates & sorts out manpower related problems. It is responsible for the pre joining formalities like background check, medical fitness reports, initiation brief, joining documents. The MPM dept. does the sourcing of the field force all across India. They use the MANFIT process to finally deploy a person at the site. It plans manpower allocation for the sites and anticipates & sorts out manpower related problems.

New Site Opening

new-site-opening

NSO dept is responsible for all the new sites all across the nation. This department takes care of the manpower in a new site i.e manpower source identification, timely deployment, quality deployment, permanent deployment along with this, it plans and manages logistics in new site i.e.machines, material etc. All the branches have dedicated executive for this purpose who report to the Corporate Head –NSO.

Internal Audit

internal-audit

This department acts as internal auditors for the service delivery to the clients. Their focus is mainly on the training evaluation, processes and logistics. This department figures out the areas where focus is required for improvements. It checks out the problematic issues in sites, and forward to the concerned department before it reaches to the clients, hence helping to deliver error-free services to the clients.

Marketing

marketing

Marketing department is involved in promoting the brand image of the company. It highlights the various service options available through its tools like quotation, brochures, web responses etc. It initializes projects site-wise, for individual or chain of clients. This department also is involved in sponsoring various meets, seminars and exhibitions all across India. We are looking for tie-ups in India and abroad in the fields of similar service providers, machines, tools and chemicals manufacturers.

Finance

finance

The finance department in any company is generally thought of as a back office operation that just “crunches the numbers”. Although that will always be one of the predominant functions of any finance department, CCASPL has tried to provide a real service area for our customers. With the introduction of the Financial Manager positions we have individuals who work hand-in-hand with the operations team on all financial aspects and have full responsibility for all, which affords them the flexibility to work.

Customer Care

customer-care

The finance department in any company is generally thought of as a back office operation that just “crunches the numbers”. Although that will always be one of the predominant functions of any finance department, CCASPL has tried to provide a real service area for our customers. With the introduction of the Financial Manager positions we have individuals who work hand-in-hand with the operations team on all financial aspects and have full responsibility for all, which affords them the flexibility to work.

IR and Admin

admin

The finance department in any company is generally thought of as a back office operation that just “crunches the numbers”. Although that will always be one of the predominant functions of any finance department, CCASPL has tried to provide a real service area for our customers. With the introduction of the Financial Manager positions we have individuals who work hand-in-hand with the operations team on all financial aspects and have full responsibility for all, which affords them the flexibility to work.

Materials

materials

All procurement of tools and chemicals are done through the centralised Materials Management Department. They handle the vendors for products as well as services.